Shipping Policy
Thank you for shopping with Bagonest!
We’re committed to delivering your order quickly and safely. This Shipping Policy outlines how we process, ship, and deliver your purchases.
1. Order Processing Time
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All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.
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You will receive another notification once your order has been shipped.
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During peak periods, processing times may be slightly longer — but we’ll always notify you of any delays.
2. Shipping Rates and Delivery Estimates
Domestic Shipping (Within [Your Country])
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Standard Shipping: 3–7 business days
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Express Shipping: 1–3 business days
International Shipping
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Standard International: 7–21 business days, depending on destination and customs clearance.
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Express International: 5–10 business days
Shipping charges for your order will be calculated and displayed at checkout.
Note: Delivery times are estimates and may vary due to customs delays, carrier issues, or unforeseen circumstances.
3. Order Tracking
Once your order ships, you’ll receive an email with a tracking number and a link to monitor your package’s progress.
Please allow 24–48 hours for the tracking information to update after shipment.
4. Shipping Locations
We currently ship to most countries worldwide.
If your country isn’t listed at checkout, please contact our customer service team at support@bagonest.com, and we’ll do our best to accommodate your request.
5. Customs, Duties, and Taxes
For international orders, Bagonest is not responsible for any customs fees, import duties, or taxes imposed by your country’s regulations.
These charges (if applicable) are the customer’s responsibility and are not included in our shipping rates.
6. Incorrect or Incomplete Address
Please double-check your shipping address before placing an order.
Bagonest is not responsible for packages lost due to incorrect or incomplete address information provided at checkout.
If your order hasn’t shipped yet, contact us immediately at support@bagonest.com to correct your address.
7. Lost or Damaged Packages
We take great care to ensure safe delivery. However, if your package is lost or arrives damaged:
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Report the issue to us within 7 days of delivery (or expected delivery date).
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Include your order number and photos (if applicable) for faster resolution.
We’ll work with the carrier to resolve the issue and offer a replacement or refund if applicable.